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Technology Access & Support

TROUBLE SHOOTING TIPS...
 
If a DVD won’t play….
 
When you put a video in the DVD drive, a Windows dialog box pops up.
On this window, high light “Play DVD Video using Power DVD.”
Put a check in the box that says, “Always do the selected action.”
You should only have to do this the first time you go to play a video.

If you need to uninstall 3U from a flashdrive....

Most U3 smart drives come with an uninstall utility that converts the U3 smart drive into a regular USB flash drive. This utility can be accessed from the U3 Launchpad. Open the U3 Launchpad and click on Settings, then select U3 Launchpad Settings and click on the Uninstall tab. Some devices have a link to the Uninstall utility under Help and Support.
If you can not find the uninstall utility on your U3 smart drive you can download it from the following location:
http://www.ehow.com/how_5783822_delete-launch-u3-software.html  (updated 10/03/10)








Image from www.gnurf.net
Did You Know?
Computer Refresh

The technicians will be reimaging computers during the summer months.  If you have a specific piece of software that you need installed, please leave the software with the assistant technology facilitator at your school. Please be aware that we can only load software according to the manufacture’s license agreement.

Summer Updates
This summer we plan to replace our Internet content filter with a new product.  Sites currently in the allowed list of the old filter will be moved to the new filter. However, should you find a site that you need access to, please fill out the Web Site Request form located on your home school's webpage.
Google Apps Learning Center
 Learn more about using Google Apps at Google Apps Learning Center.
 http://www.google.com/support/a/users/?hl=en
Google Apps Status Dashboard
 Having trouble with a Google App?  Check the status of the app to see if Google has reported any known issues for the day at http://www.google.com/appsstatus#hl=en
How much will a GB hold?
1 GB = 489 photos or 244 mp3s
4 GB = 1959 photos or 979 mp3s
8 GB = 3919 photos or 1959 mp3s
Tips and Trouble Shooting
 G-Mail and Google Training Resources
Learn at your own pace by following the links to Google Self-Training videos and texts documents.
 Answers to recent tech questions.doc
Why won't the trash empty?
My PDF won't open!!!!
I need to save a United Streaming video.
 Protecting Your PC.doc
Ways you can protect your PC
 To insert a picture into Publisher.doc
Insterting a Picture into Publisher
 Trouble shooting tips if your computer won.doc
Trouble shooting tips if your computer won’t login to the network:

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